Do you have a catalogue?
Do you keep a record of my previous orders?
How can I pay for my order?
Once placing your order you will continue to checkout. There you have the option of paying by debit/credit card, paypal or cheque. If you choose to pay by cheque please make them payable to Live Laugh Love and on the reverse write your order number, send the cheque to Live Laugh Love unit 3c Flight Path Farm, Burstow ,Surrey RH6 9RF once we recieve and bank the cheque we will send your products. If you choose to pay by credit card you will enter Sagepay a secure site to give your card information.
If you would rather pay with your card over the telephone, choose the option to pay by cheque, complete your order then call us where we can take payment on our secure terminal. You will then be sent your slip with your order.
How do I return unwanted goods?
We do hope you love your ordered items and we do make our photography as true a picture as possible, but if for any reason they are not what you were expecting. You may return any item, for a full refund within 14 days of purchase. We only refund return postage if the item is faulty.Please contact us if an item you recieve is faulty so we can discuss the options.
We make it as hassle free as possible by just asking that you securely repackage the item, insert your full name and order number then post it back to us.
Live Laugh Love 3c unit
Flight Path Farm
As soon as we receive it we will notify you by email and refund your card immediately.
How long will i have to wait for my order?
How much is P&P?
GO GREEN...We recycle all our box's and packaging, this helps keep costs down for us and you but mainly for the environment. It seems pointless buying in new spic and span boxes. They may appear more attractive on delivery but will end up as even more rubbish.
How will I know my order has been received by you?
Is it safe to shop online?
Will my delivery require a signature?
Some orders are dispatched via courier and automatically require a signature please bear this in mind when placing your order that the address has someone to sign for your parcel,an alternative delivery address can be entered (ie workplace,neighbour,family,etc) If you want your parcel to be left it in a safe place (ie. behind bins, down side alley,in the shed), please let us know in the comments box at the end of placing your order. We will not however be responsible if an item goes missing once it has been left on your property.